Last Updated: May 2026
Thank you for shopping at Lyzara. We want you to be completely satisfied with your purchase.
1. Return Eligibility Items can be returned within 3 days of delivery if the product is damaged or defective, wrong item was delivered, or size/color does not match the order.
2. Non-Returnable Items Items that have been used or washed, sale or discounted items, and custom or stitched orders are non-returnable.
3. Return Process Contact us via WhatsApp or Email within 3 days of receiving your order. Share your order details and photos of the issue and we will guide you through the return process.
4. Refund Process Once we receive and inspect the returned item, refund will be processed within 5-7 working days via bKash, Nagad, or Bank Transfer.
5. Exchange Policy If you prefer an exchange instead of a refund, we are happy to arrange that based on stock availability.
6. Contact Us Email: lyzara.bd@gmail.com WhatsApp: 01739453949 Website: lyzarastyle.com